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Your username and password are provided by Hospital Education, Resident Coordinator, or Volunteer Services depending on which organization is responsible for your training. If you have either misplaced your username or forgotten your password, call the hospital (606-218-3500), and ask for the office responsible for your training. Do not use the forgotten password link. If you are having problems with the site, call those offices during normal hours or call the hospital and ask for the Help desk.